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Fiber Optic Services Pricing Overview


Our fiber optic lines are priced by fiber mile.  This is a customized service that is tailored to your very specific needs.  Therefore the most accurate way for you to determine your costs is to contact us.  Once we know your address, we can give you a good idea of what your installation fee would be.

Commercial Fiber Account Manager
City of Palo Alto Utilities
Phone: (650) 329-2241

The City of Palo Alto Utilities (CPAU) offers a “dark” fiber service which means, we provide the Fiber Optic strands and you select an ISP that fits your needs. (Contact us for more details on this at 650-329-2241 or 

Typical installation costs range from $500 for a building with existing fiber to $8,000 or more for installations requiring extensive substructure.  (See examples below)

The following example scenarios give you a rough idea of how pricing works, but your situation may differ significantly from the examples below.  So please contact us for a personalized estimate!

Scenario #1:

Your Business Location:        Downtown Palo Alto

Connection Location:             Palo Alto Internet Exchange (PAIX)

Distance:                              less than 1 mile

City of Palo Alto fiber:            $635 (our connection minimum)

ISP ABC*, 100 Mbps             $700 (you choose your ISP at PAIX)

PAIX fee:                               $250

Total for Scenario #1:             $1,585/month

Scenario #2

Your Business Location:         Stanford Research Park  

Connection Location:              Palo Alto Internet Exchange (PAIX)

Distance:                               greater than 5 miles

City of Palo Alto fiber:             $1,900

ISP XYZ, 50 Mbps                  $450 (you choose your ISP at PAIX)

PAIX fee:                                $250

Total for Scenario #2:               $2,600/month

REMEMBER:   For specific pricing based on your business location and other unique factors, please contact us:

Commercial Fiber Account Manager
City of Palo Alto Utilities
Phone: (650) 329-2241

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City of Palo Alto City Hall - 250 Hamilton Ave, Palo Alto, CA 94301 | Main Telephone Number 650-329-2100 8am-5pm M-Th, Alt Fridays